Payment and delivery
Payment Terms
4.1. Payment Methods. The total price can be paid in the following ways:
4.1.1. in advance by bank transfer to our account:
4.1.1.1. 115-7941330257/0100;
4.1.2. in advance by bank transfer by credit card,
4.1.3. in advance by bank transfer by payment system:
4.1.3.1. ComGate;
4.2. Payment Period. You are obliged to pay the total price either before delivery of the goods or later, depending on the agreed payment method. If the total price is to be paid before delivery of the goods, you are obliged to pay it on the day of conclusion of the contract. If the total price is paid through a payment service provider, the total price is paid by crediting the amount of money to our account with the payment service provider.
4.3.Payment by credit. If payment of the total price by credit or another financial product is agreed upon under a contract with a financial service provider, this ratio is also governed by the contract and terms and conditions of the financial product provider.
4.4. Electronic sending of tax documents. You agree that we will issue an invoice (tax document) and send it to you in electronic form to your e-mail address specified when placing the order.
Delivery conditions
5.1. Delivery methods. The delivery methods that you can use are as follows:
5.1.1. personal collection at our premises:
5.1.1.1. COVEROVER boutique, Milady Horákové 24, Prague 170 00;
5.1.2. mail order company with delivery points Zásilkovna,
5.1.3. DPD mail order company.
5.2. Restrictions on the delivery of goods. We deliver goods only to the following countries:
5.2.1. Czech Republic.
5.2.2. Slovakia.
5.2.3. Germany, Austria.
5.2.4. France.
5.2.5. Poland.
5.2.6. Italy.
5.3. Acquisition of ownership. As a business, you become the owner of the goods that we deliver to you upon conclusion of the contract and as a consumer upon receipt of the goods, but not before you have paid the full price in full.
5.4. Delivery time. The agreed delivery time for the goods runs from the conclusion of the contract. If you are a consumer and the delivery time is not agreed, we will deliver the goods to you without undue delay, but no later than 30 days from the date of conclusion of the contract. If the total price is to be paid before the goods are delivered, the delivery time for the goods runs from the payment of the total price. The goods will be delivered to the destination at this time. If you are not a consumer and the goods are to be delivered to the destination by a carrier, the goods will be handed over to the carrier at this time.
5.5. Acceptance of the goods. You are obliged to accept the goods at the agreed time and at the agreed place depending on the method of delivery. If the goods are to be delivered by a carrier, you are obliged to accept them upon delivery to the destination. If you do not accept the goods, we shall have the right to withdraw from the contract and the right to pay the costs associated with the delivery of the goods, if they have not been paid before the delivery of the goods. If we deliver the goods to you repeatedly after you have not accepted them, we shall have the right to pay the costs associated with the repeated delivery.
5.6. Identity check upon receipt of the goods. If the goods were paid for before delivery, we are entitled to make the handover of the goods subject to checking the identity of the person receiving the goods on the basis of an identity document.
5.7.Damage to goods during transport by consumers. If you are a consumer, the risk of damage to the goods passes to you upon receipt of the goods. In the event that the goods are delivered to you damaged, you are obliged to inform us of the damage immediately, preferably:
5.7.1. by email to our email address,
5.7.2. in person at any of our premises,
5.7.3. by telephone on our telephone number.
If you discover damage to the shipment upon receipt of the goods, you are obliged to inform not only us but also the carrier of the damage upon receipt of the goods. You can ask the carrier to unpack the damaged shipment before receipt and, if you discover that the goods have been damaged, you are not obliged to accept them from the carrier.
5.8. Damage to goods during transport by entrepreneurs. If you are not a consumer and the goods are to be delivered by a carrier, the risk of damage to the goods passes to you upon handing over the goods to the carrier. If damage occurs to the goods after the risk of damage has passed, we are not liable for it and the damage to the goods does not affect your obligation to pay the total price and the obligation to take over the goods. In the event that the goods are delivered to you damaged, you are obliged to immediately complain about the damage to the goods to the carrier.
5.9. Packaging of the goods. Unless otherwise agreed, the goods will be packaged in a manner suitable for their preservation and protection.
